Attendee FAQs for Commonly Asked Questions and Answers About MD&M West.
#MDMWest
Attendee FAQ’s
Whether you're just discovering our advanced manufacturing trade show or you're a seasoned veteran, our FAQ page is designed to address any questions you may have. We've compiled a list of common queries and their answers to provide you with quick and helpful information while guiding you through all the in's-and-out's of our event to make your experience as seamless as possible.
When/where does this event take place?
February 4-6, 2025
Anaheim Convention Center
800 West Katella Avenue
Anaheim, CA 92802
What are the hours of the event?
Tuesday, February 4, 2025: 10 a.m.- 5 p.m.
Wednesday, February 5, 2025: 10 a.m.- 5 p.m.
Thursday, February 6, 2025: 10 a.m.- 4 p.m.
Hall E opens at 9:30 a.m. on all three days.
How much does it cost to attend?
For qualified attendees, expo registration is free up to January 5, 2025!
After January 5th, expo entry requires a paid pass:
- $50: From January 6th to February 3rd, 2025
- $199: On and after February 4th, 2025
For those looking to expand their knowledge and advance their careers, we offer multiple conference and workshop programs with different pass options and pricing. Visit our Passes and Pricing page to learn more.
Where is registration and badge pickup located?
The main Registration and badge pick-up area will be situated in Hall E. Upon entering the Convention Center, proceed to the left side of the building and take the Escalator leading down. Registration desks will be conveniently located near the entrance of Hall E. For Exhibitor Badge information, please view the Exhibitor FAQs.
Is there an extra charge to attend the keynotes or show floor education?
- Education sessions and keynotes are included in your Exhibit Hall pass. Stay tuned to see upcoming sessions in 2025!
- The education doesn’t stop with our theater presentations. Our conference and workshop pass options give you exclusive business and industry insights from some of the top manufacturing professionals spearheading the innovations of the future. Visit our Passes and Pricing page to learn more.
When should I pick up my badge?
The busiest times for registration during the first two days of the show are between 10:00 am and 12:00 pm. To avoid wait times, we recommend arriving a day before to pick up your badge on Monday, February 3rd.
Registration Hours:
Monday, Feb 3, 8 a.m. - 5 p.m.
Tuesday, Feb 4, 7 a.m. - 5 p.m.
Wednesday, Feb 5, 7 a.m. - 5 p.m.
Thursday, Feb 6, 8 a.m. - 5 p.m.
For Exhibitor Badge information, please view the Exhibitor FAQs.
Is there a dress code?
There is no stated dress code to attend Informa Markets Engineering West 2025; however, we do recommend that you dress professionally to make the best impression on your potential partners. Due to the high amount of walking on the show floor, we encourage wearing comfortable shoes as well.
Can children attend the show?
For safety, insurance, and security reasons, no one under the age of 18 is permitted in the expo halls during move-in or move-out. Students ages 14+ may attend when participating in our student programs, with special permission granted. If you have questions about our student program, please email Linnette.Lafontaine@informa.com. Please note that there are no childcare services available on-site.
Animal Policy — Animals are not allowed at the event. The only exception is for service dogs, which must be kept under control at all times.
Are there any Accessibility and Parent Accommodations?
- ADA Accommodations:
For any special services or accommodations you may require, please contact us at 310-445-4200. Kindly note that requests made within two weeks may pose challenges in fulfillment. We appreciate your understanding. - Parent Room:
A nursing room is accessible on the campus, available to staff, vendors, attendees, and exhibitors during the entirety of the event, including move-in and move-out. To access the Parent room, please visit our Show Information Desk in the main lobby. During move-in and move-out, please find any Informa staff member for assistance.
How do I get on the mailing list for next year’s expo?
If you register for one of our shows, you will be added to the mailing list for that event and will receive information regarding next year's show as it becomes available. If you would like to be added to the mailing list for our other events, complete the online registration inquiry form for that event. You'll find the complete list of all events at findmanufacturingbuyers.com. To be removed from our mailing list, please email unsub.ime@informa.com and specify the show(s) from which you would like to be removed.
Where can I find a detailed list of exhibitors?
For a detailed exhibitor list, including products and services, white papers, and more, visit the Event Dashboard or download the mobile event app. Under the Attend tab, click on Exhibitor List to access the full list of exhibitors in the Event Dashboard. Stay tuned to see exhibiting companies and their products in 2025.
Will food & beverages be available at the event?
There are several concession stands located throughout the show floor. For exact locations of the concession areas, please view the Floor Plan in the Event Dashboard and mobile app. You can also find food trucks located in the Grand Plaza outside of the front entrance of the convention center.
Where can I find additional services and facilities?
- Coat Check: Located in the lobby, outside of Hall C.
- First Aid: Room 112 is designated as the First Aid station for any medical assistance needed during the event.
- Lost & Found: If you've misplaced any items, you can inquire at the Lost & Found located in Hall E, near Registration. For assistance, contact ACC Guest Services at 714-765-8950.
- Press Room: For members of the press, the Press Room is situated in Hall A, Booth 5189.
- Ride-share Pick-up/Drop-Off: The designated area for ride-share services is the Transit Plaza, located outside of Hall D, near the Marriott Parking Garage.
- Shuttle Pick-up/Drop-Off: The Transit Plaza, situated outside of Hall D, near the Marriott Parking Garage, is the designated area for shuttle services.
Is IME West now called MD&M West?
Yes, to celebrate the 40th anniversary of our renowned trade show, MD&M West, we are changing the name of our umbrella event from Informa Markets Engineering West (IME West) to MD&M West.
Originally co-located with ATX West, D&M West, Plastec West, and WestPack (now included with the Sustainable Manufacturing Expo), we are breaking down the barriers and introducing one unified event that features interconnected industry sectors such as MedTech, Automation, Design & Manufacturing, and Plastics.
Our special focus on your specialty is not changing. One MD&M unites a community of multiple special interests who all share a single goal – to advance their knowledge, contacts and progress in the world of high specification advanced manufacturing.
Does my MD&M West badge get me into Sustainable Manufacturing Expo?
Yes, your MD&M West badge grants you access! Explore the co-located Sustainable Manufacturing Expo, the only live U.S. event showcasing cutting-edge solutions that minimize environmental impact and boost operational efficiency.
Where is the Sustainable Manufacturing Expo located?
The Sustainable Manufacturing Expo is located in the North Hall of the Anaheim Convention Center. Visit the SME website to learn more by clicking here.
When does the Sustainable Manufacturing Expo take place?
The Sustainable Manufacturing Expo takes place on February 4th and 5th, 2025. Visit the SME website to learn more by clicking here.
What is the Sustainable Manufacturing Expo?
Sustainable Manufacturing Expo is the first tradeshow and conference in the US focused on the innovations, technologies, and materials that are reducing carbon footprint and waste, conserving resources, and driving operational efficiencies in manufacturing.
This unique gathering brings together industry leaders, experts, and innovators committed to finding solutions for building sustainable practices in manufacturing, from product design to waste reduction through product packaging.
Co-located with WestPack, SM Expo will take place in the North Hall of the Anaheim Convention Center on February 4-5, 2025.
Your MD&M West registration gives you access to the Sustainable Manufacturing Expo.
Where is WestPack located?
WestPack, well-known as the leading event showcasing the latest innovation and excellence in packaging solutions, will maintain its 50+ years of delivering value to the West Coast's marketplace while having the added strategic value of being positioned alongside the new Sustainable Manufacturing Expo in the North Hall of the Anaheim Convention Center (just steps from its previous location in Hall A).
WestPack takes place on February 4th and 5th. Visit the SME website to learn more by clicking here.
Where can I rent a wheelchair?
Unfortunately, the Anaheim Convention Center does not directly rent wheelchairs. However, there are several mobility equipment rental companies in the area that can help you! Here are a few resources to get you started:
- A Scooter 4 U: They specialize in convention center scooter rentals and offer various packages including wheelchairs. You can contact them at (562) 697-7725 or visit their website for more information.
- One Stop Mobility: This local company offers wheelchair rentals alongside other mobility equipment. Check out their website at or call them at (714) 533-1444 for details.
- We recommend contacting the rental companies directly to inquire about pricing, availability, and delivery options to the Anaheim Convention Center.
How do I file an incident report with security?
If you see something suspicious at the event or have an item you believe might be stolen, our enhanced security measures make it quick and easy to file a report with convention center security to make sure your concerns are looked after. Please take the stairs by the bathrooms up to the Mezzanine Level and make your way to Show Office A to meet with security and file an incident report.
How do I pre-register for the expo?
Go onto our website, and on the registration page enter the promo code you received.
What if I do not pre-register for the expo?
You can register on-site and will pay the onsite registration fee of $199.
If I attended the show last year do I need to register again for this year's show?
Yes, you must re-register for every show you plan to attend. We do not carry over any registrations from our shows.
How long does it take to receive my registration confirmation?
An e-mail confirmation should be received within 24 hours after you've registered.
Can I check if my registration has been confirmed on your website?
Yes, you can view and/or update your registration information by returning to the registration website and entering your email address and password.
What is my exhibitor username and password for online registration?
The login belongs to the logistics contact we have on file for your company. If a password is needed, click the Forgot Password link to set up your account.
How can I get my badge for this event?
Badges can be picked up at the registration desk in Hall E. Additionally, IME West participants can use the QR code provided in their registration confirmation email to scan at one of our contactless badge printing stations.
I registered online & received a confirmation email, what do I do now?
Look out for an email from registration.ime@informa.com that contains your digital credential QR code, and save the digital credential QR code to your Apple Wallet or Google Pay. Your digital credential QR code email should arrive in your inbox on August 5.
I registered last minute; how can I get my digital credential?
If you registered on, or after, August 5, an email from registration.ime@informa.com should have been instantly sent to your inbox with your digital credential QR code. If you don’t see it in your inbox, go to our Registration Customer Service counter at the Anaheim Convention Center lobby and one of our staff will assist you.
I don’t own a smart phone; how can I get my digital credential?
No worries just come onsite and head over to the Registration Customer Service counter at the Anaheim Convention Center lobby, and one of our staff will be able to assist you.
I’m having trouble with my mobile phone, what do I do?
Here are some helpful links to help with troubleshooting your mobile device:
If you require additional assistance, please head over to our Registration Customer Service counter at the Anaheim Convention Center lobby, and one of our staff will be able to assist you.
I have my digital credential, but it won’t scan; what do I do?
Please make sure your mobile device’s screen brightness is set at its highest. If you’re still unable to have it scanned, please head over to our Registration Customer Service counter at the Anaheim Convention Center lobby, and one of our staff will be able to assist you.
Can I bring my own name tag to this event?
Yes, feel free to bring your own name tag/physical badge. Please note, you will still need to download your digital credential and have it scanned upon arriving onsite to access the show floor.
I don’t have my own name tag, but would still like a physical name tag; what do I do?
On our show floor, we’ll have multiple mobile printer carts that will be available for you to print a name tag. Be sure you know the email used to register for the event as you will need this to use the printers. Please note, before accessing these printers, you will still need to download your digital credential and have it scanned upon arriving onsite to access the show floor.
How do I get a correction on my digital credential?
Head over to our Registration Customer Service counter at the Anaheim Convention Center lobby, and one of our staff will be able to assist you.
Does MD&M West offer group discounts on registration?
Yes! We offer discounts for groups registering together:
- Groups of 3-5: Save 10%
- Groups of 6-9: Save 25%
- Groups of 10 or more: Save 35%
These group discounts apply automatically during registration, so you don't need any codes. Just register your group together and enjoy the savings! Promo codes and group discounts cannot be combined.
What happens if I lose my badge?
If you lose your badge, you can pick up a replacement at any of the exhibitor service booths at the convention center. A badge replacement fee will apply: Expo pass $50 / Conference Pass $200
What is the event dashboard?
Open when registration opens and 4 weeks after the live event, registered attendees can access their event dashboard, available on the Apple Store, Google Store, and on your web browser.
This virtual component gives you more opportunities to explore our event and its features, connect with exhibitors, attendees, speakers, and advance your engineering solutions.
Your dashboard includes exhibitor profiles, networking and meeting features, a personalized show agenda, downloadable resources, and much more. Visit our event dashboard page to learn more.
How can I access the event dashboard on the web?
You may access the event dashboard when it goes live closer to the date of the event. Stay tuned for updates coming soon.
How do I download the mobile app?
The mobile app can be downloaded through the Apple Store or Google Store once it goes live. Links to the app will be provided on our event dashboard page closer to the date of the event.
What features can I expect with the mobile app/web platform?
Your Event App includes:
- Exhibitor Profiles: Research suppliers and technology vendors
- Networking and meeting features: connect with other attendees, speakers, and arrange meetings with exhibitors ahead of the live event
- My Show Planner: Create your personal show agenda by adding exhibitors, products, and educational sessions to your planner for the most efficient onsite experience
- Exclusive, limited time only, educational sessions: available 1-day only
- Downloadable white papers and product information
- A selection of recorded presentations in the Session Library, and much more!
Where can I find information about the speakers and education sessions?
You can discover all the information on our education stages, conference programs, and training seminars on our Events & Education menu tab. A detailed list of all education sessions and speakers, including keynotes, will be available on our event dashboard once it goes live closer to the date of the event.
How do I become a speaker at the event?
To inquire about speaking opportunities, reach out to Lauren Moore at lauren.moore@informa.com or 817-422-1342.
What networking/special events can I attend?
We offer a variety of fun and engaging networking events throughout the trade show to keep you entertained and give you even more opportunities to solidify your leads and build new ones.
During the day, we offer our Keynote Networking Breakfast and Booth Crawls. When you’re ready to wind down after a long day on the show floor, stop by for some free refreshments and music at our Welcome Reception and Beer Garden Happy Hour. Visit our Networking Events Page to learn more.
What is the address to the Anaheim Convention Center?
Anaheim Convention Center, 800 West Katella Avenue, Anaheim, CA 92802 USA
How do I get to the expo?
For directions to the convention center, click here.
Can you recommend a hotel?
In partnership with onPeak, we’ve secured hotel rooms at a selection of the best Anaheim hotels. onPeak hotels are offering discounted rates that typically average 30% less than what you’ll find on other travel sites and you still earn your hotel rewards points so you can take advantage of your loyalty status. Visit our Travel page to learn more and secure your hotel room.
What airport should I fly into?
There are four airports within driving distance of the Anaheim Convention Center. The nearest airports are the John Wayne Airport in Santa Ana (SNA), Long Beach Airport in Los Angeles County (LGB), and the Los Angeles International Airport (LAX).
Do you offer airline discounts?
In partnership with multiple airlines, including Air Canada, American Airlines, Southwest, Delta Air Lines, and United Airlines, we provide discount codes for your air travel.
We’ve also partnered with Hertz to give you access to discounts for your car rental. Visit our Travel page to learn more.
Where can I park?
Looking to avoid long lines and save time on parking? We strongly encourage use of the Toy Story Lot, located just a short 0.4 mile walk from the convention center. (300 W Katella Ave, Anaheim, CA 92802, Entrance from Harbor Blvd.) Self-parking is $20 per day.
- Additional Parking Options:
The Anaheim Convention Center and nearby hotels offer various parking options. Here's a quick summary:- Anaheim Convention Center Parking: $20 per day, Oversized Vehicle: $40 (Credit Card Only)
- Marriott Parking: $29, Visitor: $35, Valet: $39
- Hilton Parking: Self-parking: $24, Valet: $35 )
- Sheraton Parking: $8/hour, Daily: $25, Valet: $30
- EV Charging parking locations:
- Anaheim Convention Center: (Car Park 4, Hall E entrance & North Garage P1, P3, P4) - Level 1 charging (slow speed) - Spaces are limited.
- Additional options at nearby hotels.
- Important Notes:
- There is no parking available at Angel Stadium this year.
- Review individual hotel websites or contact them for details and potential changes in pricing.
Will there be a shuttle bus service to the convention center?
Complimentary shuttle service is provided between the Anaheim Convention Center and the hotels listed on our Travel page.
I will require an invitation letter to obtain my visa to enter the United States. What do I need to do?
Requests for a visa invitation letter are available during the registration process.
Are there any places to park and charge my electric vehicle (EV) near the convention center?
Yes, you have several options for charging your EV:
- Anaheim Convention Center: The convention center offers EV charging stations on the bottom level of Car Park 4 (in front of Hall E entrance) and in the North Garage (on P1, P3, and P4). However, please note these are Level 1 chargers, which means they provide slower charging speeds (around 4 mi/hr).
- Nearby Hotels: Several hotels near the convention center offer EV charging options. These include the Anaheim Marriott, Hilton Anaheim, and Cortona/Hyatt Place. Be sure to check with the specific hotel for details and availability.
- Quick Charging Stations: For faster charging, the nearest public quick charging station is located at Anaheim Plaza (440 N Euclid St, Anaheim, CA 92801), which is approximately 4 miles from the convention center by car.
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