VISITOR FAQ

Below is a list of frequently asked questions about the Arab Health convention. Click on one of the questions for the answer to expand below it. Click on the question again to collapse the answer

WHY IS ARAB HEALTH AND MEDLAB SEPARATED?

With years of success and growing demand for both Arab Health and MEDLAB, it was time to separate the two shows. Strategically plan the two shows run back to back offering participants with two weeks of business and networking opportunities for the complete year.

  • Arab Health: 28 - 31January 2019
  • MEDLAB: 4 – 7 February 2019

I WANT TO ATTEND BOTH ARAB HEALTH AND MEDLAB BUT ITS VERY EXPENSIVE – WHAT SHOULD I DO?

We advised you to visit the last two days of Arab Health, explore Dubai in the weekend and visit the first two days of MEDLAB. 

WHERE WILL THE EXHIBITION BE HELD?

The exhibition is held at the Dubai International Convention and Exhibition Centre, Dubai UAE from 28 - 31 January 2019.

WHAT ARE THE OPENING TIMES FOR THE EXHIBITION?

Entry to the exhibition is for conference delegates and trade visitors only. The exhibition is open from:

  • Mon, 28 Jan – 10.30 to 18.00
  • Tue, 29 Jan – 10.00 to 18.00
  • Wed, 30 Jan – 10.00 to 18.00
  • Thu, 31 Jan – 10.00 to 17.00

Registration is required prior to entry, and will be free up until the show days.

WHERE CAN I PARK?

There are several parking options available:

  • Opposite Novotel:
    • Car Park C: Free parking
    • Car Park D: Free parking
    • Helipad Car Parking: Free Parking
  • Behind Sheikh Maktoum and Sheikh Rashid Hall:
    • Multi-story: Paid Parking
  • Rashid Tower:
    • Multi-Storey: Paid Parking 
  • Next to Dubai Trade Centre Hotel Apartments:
    • Open car park: PaidNew Ibis HotelBasement Parking: Paid parking
  • Valet Parking: 
    • Plaza Valet at the Exhibition Gate Entrance
    • Arena Valet at the Trade Centre Arena & Hall 1 Entrance

Click here to download the parking map

HOW CAN I GET TO THE VENUE?

Metro:
Take the red line metro route to the Dubai World Trade Centre Metro Station.
The metro operates from Sunday to Wednesday from 05:50-00:00, and on Thursday from 05:50-01:00.

Go to www.rta.ae for more information.

Taxis:
The official Dubai Transport Taxis can be recognised by their cream colour and will charge you by the meter. Ladies-only taxis are also available.

To book a taxi call +971 4 2080808.

Taxi pick-up is available at the venue next to the Ibis Hotel.

IS IT FREE TO VISIT THE EXHIBITION?

Yes, the exhibition is free to attend if you register before 28 January 2018. Register now for your free pass. 

Registration fee is AED 200 after Sunday 28 January, 5:00pm GST.

HOW CAN I REGISTER TO VISIT THE EXHIBITION?

You can register online now. Alternatively you can register onsite at the venue during the show.

CAN I ENTER AND EXIT THE EXHIBITION MORE THAN ONCE WITH MY TICKET?

Yes, you can. Your visitor pass allows you to enter and leave as many times as you like while the exhibition is open.

I HAVE REGISTERED BUT HAVE NOT RECEIVED MY CONFIRMATION EMAIL. WHAT SHALL I DO?

Check your spam folder as the confirmation email may have been mistaken for spam. You may have made a spelling mistake in your email address. We cannot amend your registration details so you must register again with the correct email address.

CAN I GIVE MY VISITOR BADGE TO MY COLLEAGUE ONCE I HAVE FINISHED WITH IT?

Your visitor badge is not transferable. Ask your colleague to sign up at one of the registration desks for their own entry pass. Alternatively, online registration will remain open during the entirety of the show.

I AM LOOKING FOR A SPECIFIC PRODUCT – HOW DO I FIND THE RIGHT EXHIBITORS?

You can view the product listing on the online exhibitor directory. Alternatively, you can collect a show catalogue when you arrive onsite during the exhibition.

WHERE CAN I FIND INFORMATION FROM LAST YEAR'S SHOW?

You can download the Arab Health 2017 post show report for all information about last year's event. If you have a specific question, please contact a member of The Arab Health team will get back to you as soon as possible.

I NEED A VISA TO TRAVEL TO DUBAI - CAN YOU HELP?

Arab Health is not authorised to process visa applications for visitors. Processing of visas for visitors can only be arranged through your hotel. 

I NEED A HOTEL DURING MY STAY IN DUBAI – CAN YOU HELP?

Benefit from discounted rates for your hotel, the list of 2018 partnered hotels will be available shortly.

CAN I BRING FOOD AND DRINK INTO THE EXHIBITION?

Food and drink from outside the venue are not permitted. There is a wide selection of restaurants and vendors throughout the venue for visitors to select from.